Provides technical customer service agents with the tools they need to deliver high-quality remote technical support to customers.Connects IT support staff with other departments within your company, enabling them to provide fast, real-time tech support.Enables streamlined remote access to computers or other devices at a physically-distant location, which can be used by those working from home, by students to access faculty computers, and in various other ways.Here are some of the main things it does: AnyDesk is a powerful remote access program that can be used in a variety of manners.